Customer Care

Supporting your customer relationship management.

Our services give your customers the best possible retail experience, strengthening your customer relationships and building brand loyalty.

On top of the customer services, our eCommerce tools - Asendia Shipping and Asendia Tracking will give you a hassle-free experience on track and trace the journey of delivering your goods.


  • Range of response handling services
  • In-country customer service in the local language and proximity to the market
  • Yearly customer satisfaction survey, with global and local follow-up

Our customer care solutions make cross-border ecommerce simple and reliable for your and your customers.

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