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Service Updates

Coronavirus update: We are open for business. Despite best efforts some services may be disrupted.  

Asendia is operational and open for business in all our subsidiaries, but are unable to deliver to some destinations where in-country postal and parcel networks have been shut down temporarily or transport routes to the country are not currently available. There are also unavoidable restrictions, delays and surcharges when delivering to several destinations.

Asendia continues to find alternative solutions and to mitigate cost increases where possible, but it is becoming more of a challenge as the situation develops worldwide. We are committed to keeping customers up to date on a daily basis through our Service Updates, and Account Managers are in continuous dialogue with customers that are impacted.

Thank you in advance for your understanding and patience during this uncertain time. If you have any questions, please contact your Account Manager.

Latest Updates

13 August, 2020

Madagascar – Update on the measures to limit the spread of COVID-19

The designated operator of Madagascar, Paositra Malagasy, asks us to inform other Union member countries and their designated operators that, in order to…

13 August, 2020

Japan – Back to normal

Japan Post asks us to inform the designated operators of Union member countries that, following the disruption caused by the heavy rains and massive…

12 August, 2020

New Zealand – Update on measures to minimize the spread of COVID-19

​New Zealand Post asks us to inform other Union member countries and their designated operators that, as a result of a confirmed community outbreak of…

12 August, 2020

Rwanda – Back to normal

The designated operator of Rwanda, the National Postal Corporation (Iposita), asks us to inform other Union member countries and their designated…

12 August, 2020

Honduras – Continuation of lockdown

Empresa de Correos de Honduras ‎‎(Honducor) asks us to inform other Union member countries and their designated operators that, in ‎view of the measures…

11 August, 2020

Cape Verde – Resumption of normal operations

Correios de Cabo Verde asks us to inform other Union member countries and their designated operators that its normal operations have resumed (Monday to…

11 August, 2020

Portugal – Gradual resumption of postal services

CTT Correios de Portugal would like to inform other Union member countries and their designated operators that a state of alert is in force throughout the…

11 August, 2020

Cayman Islands – Update on measures to limit the spread of COVID-19

Cayman Islands Postal Service asks us to inform other Union member countries and their designated operators that, owing to government measures to reduce…

11 August, 2020

Nepal – Update on the extended suspension of flights

Nepal Post asks us to inform other Union member countries and their designated operators that the Government of Nepal has decided to maintain the…

11 August, 2020

Hong Kong, China – Measures to limit the spread of COVID-19

Hongkong Post asks us to inform other Union member countries and their designated operators that the special working arrangements for government employees…

11 August, 2020

Mali – Back to normal

La Poste du Mali would like to inform other Union member countries and their designated operators that normal postal services have resumed as of…

11 August, 2020

Philippines – Update on measures to minimize the spread of COVID-19

PHLPost asks us to update other Union member countries and their designated operators on postal operations in the context of ongoing stringent social…

7 August, 2020

Lebanon – Resumption of postal services

LibanPost wishes to inform other Union member countries and their designated operators that it is planning to resume postal services as of Monday, 10…

7 August, 2020

Brazil – Update on the coronavirus situation

The designated operator of Brazil, Correios, wishes to inform other Union member countries and their designated operators that the measures implemented…

7 August, 2020

Seychelles – Partial resumption of operations

Seychelles Postal Services, asks us to inform other Union member countries and their designated operators that Seychelles International Airport reopened…

6 August, 2020

Lebanon – State of emergency following explosion

LibanPost wishes to inform other Union member countries and their designated operators that a massive explosion (approximately 2700 tonnes of ammonium…

6 August, 2020

Honduras – Continuation of lockdown

Empresa de Correos de Honduras ‎‎(Honducor) asks us to inform other Union member countries and their designated operators that, in ‎view of the measures…

5 August, 2020

Colombia – Update on measures to limit the spread of COVID-19

The designated operator of Colombia, Servicios Postales Nacionales S.A. 4-72, asks us to inform other Union member countries and their designated…

5 August, 2020

Trinidad and Tobago – Measures to limit the spread of COVID-19

Trinidad and Tobago Postal Corporation (TTPost) wishes to inform other Union member countries and their designated operators that, in order to limit the…

3 August, 2020

Hong Kong, China – Measures to limit the spread of COVID-19

Hongkong Post asks us to inform other Union member countries and their designated operators that the special working arrangements for government employees…

31 July, 2020

Mongolia – Exchange of outbound and inbound international airmail

Further to EmIS 493/2020, the designated operator of Mongolia, Mongol Post, asks us to inform other Union member countries and their designated operators…

30 July, 2020

Lebanon – Update on measures to combat COVID-19

​Further to EmIS 453/2020, the designated operator of Lebanon, LibanPost, wishes to inform other Union member countries and their designated operators…

30 July, 2020

Honduras – Continuation of lockdown

Further to EmIS 492/2020, the designated operator of Honduras, Empresa de Correos de Honduras ‎‎(Honducor), asks us to inform other Union member countries…

28 July, 2020

Spain – Opening of mail routes

Further to EmIS 455 of 1 July 2020, the designated operator of Spain, Correos y Telégrafos, asks us to inform other Union member countries and their…

28 July, 2020

Jamaica – Outbound mail to the United Kingdom and Canada

Further to EmIS 468/2020, the designated operator of Jamaica, Jamaica Post, wishes to inform other Union member countries and their designated operators…

28 July, 2020

Hong Kong, China – Measures to limit the spread of COVID-19 / Hongkong…

Further to EmIS 486/2020, the designated operator of Hong Kong, China, Hongkong Post, asks us to inform other Union member countries and their designated…

23 July, 2020

Nepal – Lockdown lifted but suspension of flights extended

Nepal Post asks us to inform other Union member countries and their designated operators that the Government of Nepal has decided to lift the partial…

23 July, 2020

Samoa – Extension of state of emergency and expansion of outbound services

Samoa Post asks us to inform other Union member countries and their designated operators that the Government of Samoa has extended the state of emergency…

23 July, 2020

Honduras – Continuation of lockdown

​Empresa de Correos de Honduras ‎‎(Honducor) asks us to inform other Union member countries and their designated operators that, in ‎view of the measures…

22 July, 2020

Vanuatu – Update on state of emergency

The designated operator of Vanuatu, Vanuatu Post, wishes to inform other union member countries and their designated operators that the Vanuatu Government…