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Service Updates

Coronavirus update: We are open for business. Despite best efforts some services may be disrupted.  

Asendia is operational and open for business in all our subsidiaries, but are unable to deliver to some destinations where in-country postal and parcel networks have been shut down temporarily or transport routes to the country are not currently available. There are also unavoidable restrictions, delays and surcharges when delivering to several destinations.

Asendia continues to find alternative solutions and to mitigate cost increases where possible, but it is becoming more of a challenge as the situation develops worldwide. We are committed to keeping customers up to date on a daily basis through our Service Updates, and Account Managers are in continuous dialogue with customers that are impacted.

Thank you in advance for your understanding and patience during this uncertain time. If you have any questions, please contact your Account Manager.

Latest Updates

3 August, 2020

Hong Kong, China – Measures to limit the spread of COVID-19

Hongkong Post asks us to inform other Union member countries and their designated operators that the special working arrangements for government employees…

31 July, 2020

Mongolia – Exchange of outbound and inbound international airmail

Further to EmIS 493/2020, the designated operator of Mongolia, Mongol Post, asks us to inform other Union member countries and their designated operators…

30 July, 2020

Lebanon – Update on measures to combat COVID-19

​Further to EmIS 453/2020, the designated operator of Lebanon, LibanPost, wishes to inform other Union member countries and their designated operators…

30 July, 2020

Honduras – Continuation of lockdown

Further to EmIS 492/2020, the designated operator of Honduras, Empresa de Correos de Honduras ‎‎(Honducor), asks us to inform other Union member countries…

28 July, 2020

Spain – Opening of mail routes

Further to EmIS 455 of 1 July 2020, the designated operator of Spain, Correos y Telégrafos, asks us to inform other Union member countries and their…

28 July, 2020

Jamaica – Outbound mail to the United Kingdom and Canada

Further to EmIS 468/2020, the designated operator of Jamaica, Jamaica Post, wishes to inform other Union member countries and their designated operators…

28 July, 2020

Hong Kong, China – Measures to limit the spread of COVID-19 / Hongkong…

Further to EmIS 486/2020, the designated operator of Hong Kong, China, Hongkong Post, asks us to inform other Union member countries and their designated…

23 July, 2020

Nepal – Lockdown lifted but suspension of flights extended

Nepal Post asks us to inform other Union member countries and their designated operators that the Government of Nepal has decided to lift the partial…

23 July, 2020

Samoa – Extension of state of emergency and expansion of outbound services

Samoa Post asks us to inform other Union member countries and their designated operators that the Government of Samoa has extended the state of emergency…

23 July, 2020

Honduras – Continuation of lockdown

​Empresa de Correos de Honduras ‎‎(Honducor) asks us to inform other Union member countries and their designated operators that, in ‎view of the measures…

22 July, 2020

Vanuatu – Update on state of emergency

The designated operator of Vanuatu, Vanuatu Post, wishes to inform other union member countries and their designated operators that the Vanuatu Government…

22 July, 2020

Seychelles – Force majeure situation

Seychelles Postal Services, asks us to inform other Union member countries and their designated operators that, owing to the COVID-19 pandemic, all…

21 July, 2020

Colombia – Update on measures to minimize the spread of COVID-19

The designated operator of Colombia, Servicios Postales Nacionales S.A. 4-72, asks us to inform other Union member countries and their designated…

21 July, 2020

Indonesia – Update on measures to limit the spread of COVID-19

The designated operator of Indonesia, Pos Indonesia, asks us to inform other Union member countries and their designated operators that operational…

20 July, 2020

Togo – Update on measures to limit the spread of COVID-19

Togo Postal Corporation (La Poste) asks us to inform other Union member countries and their designated operators that the Togolese Government has now…

16 July, 2020

Djibouti – Back to normal

The designated operator of Djibouti, La Poste de Djibouti S.A., wishes to inform other Union member countries that the reopening of air borders and…

16 July, 2020

Honduras – Continuation of lockdown

The designated operator of Honduras, Empresa de Correos de Honduras ‎‎(Honducor), asks us to inform other Union member countries and their designated…

16 July, 2020

Belgium – Gradual resumption postal operations

The designated operator of Belgium, bpost, asks us to inform other Union member countries and their designated operators that the Belgian Government is…

16 July, 2020

Malta – Update on measures to limit the spread of COVID-19

The designated operator of Malta, MaltaPost p.l.c., asks to inform other Union member countries and their designated operators that the collection of…

11 July, 2020

Maldives – Partial resumption of postal operations

The designated operator of the Maldives, Maldives Post, asks us to inform other Union member countries and their designated operators that operational…

11 July, 2020

Israel – Update on measures to minimize the spread of COVID-19

The designated operator of Israel, Israel Postal Company, would like to inform other Union member countries and their designated operators that, owing to…

11 July, 2020

El Salvador – Partial resumption of postal services

The designated operator of El Salvador, Correos de El Salvador, wishes to inform other Union member countries and their designated operators that postal…

11 July, 2020

Japan – Heavy rains and massive flooding

Japan Post, asks us to inform the designated operators of UPU member countries that the country is experiencing heavy rains and massive flooding. The…

11 July, 2020

Grenada – Resumption of postal operations

The designated operator of Grenada, Grenada Postal Corporation, asks us to inform other Union member countries and their designated operators that it has…

11 July, 2020

Madagascar – Update on the measures to limit the spread of COVID-19

The designated operator of Madagascar, Paositra Malagasy, asks us to inform other Union member countries and their designated operators that, in order to…

6 July, 2020

Nepal – Update on partial lifting of lockdown

The designated operator of Nepal, Nepal Post, asks us to inform other Union member countries and their designated operators that the Government of Nepal…

6 July, 2020

Maldives – Update on measures to minimize the spread of COVID-19

The designated operator of the Maldives, Maldives Post, asks us to inform other Union member countries and their designated operators that the Government…

6 July, 2020

Honduras – Continuation of lockdown

The designated operator of Honduras, Empresa de Correos de Honduras ‎‎(Honducor), asks us to inform other Union member countries and their designated…

6 July, 2020

Peru – Partial resumption of postal servicers

The designated operator of Peru, Servicios Postales del Peru S.A. (SERPOST), asks us to inform other Union member countries and their designated operators…

6 July, 2020

Ghana – Resumption of operations

Ghana Post, asks us to inform other Union member countries and their designated operators that, following the easing of the partial lockdown and reopening…