
Essential processes to put in place to reduce e-commerce returns
Returns can be the surprise drain on resources that many e-commerce businesses simply don’t see coming. According to Invesp, around 30%
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Are you a growing e-tailer experiencing international success and looking to take the next step? Asendia offers you an integrated fulfilment and distribution solution in Australia, New Zealand, Singapore, Hong Kong, and across Europe and the USA.
We aim to optimise your order fulfilment processes to keep your customer satisfaction high and your costs low, whilst saving you time, so you can grow your business.
With Asendia’s fulfilment capacity across the world we can help you fulfil orders wherever it makes sense for your business. This could be for commercial reasons, time savings, to reduce the carbon footprint of each delivery, or for administrative reasons.
Fulfilment centres across AustraliaIn Australia, we work with Tigers, who have warehouses in 7 locations. Founded in 1969, Tigers is a global logistics and transportation company that specialises in bespoke supply chain solutions, e-fulfilment and transportation. Tigers can store your products and prepare your shipment for Asendia to distribute them around the world.
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Fulfilment centres in New ZealandIn New Zealand, we partner with First Global Logistics. They are ideally positioned as a transit hub and conduit for China to South America. First Global Logistics has RMP and AQ Assured approval, making them an ideal partner to handle your honey and dairy exports orders from NZ.
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Our integrated logistics centre in SingaporeIf you’re looking to ship products to customers in the Asia Pacific region as quickly as possible and at low cost, and are not restricted to fulfilling your orders from within Australia or New Zealand, Asendia’s integrated logistics centre in Singapore could be the solution.
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Outsourcing your e-commerce order fulfilment can be daunting as you may feel a loss of control. However we give you access to online reports that give full visibility of your stock position, orders processed, tracking numbers, returns, etc.
This leaves you worry-free and able to enjoy the many advantages our order fulfilment services offer.
With flexible storage, efficient pick and pack, cost effective global delivery, trade packaging accounts, and competitive returns solutions, Asendia provides many cost saving opportunities on order fulfilment and delivery.
We empower you to spend more time growing your business and less time and resources on warehousing, staff, IT systems, carrier management, "where's my parcel?" queries, and planning for peaks (or drops) in demand.
Delight your customers in Australia and New Zealand and internationally with reliable and fast order fulfilment, and online tracking; it keeps "where's my parcel" queries down too. What about branded packaging or custom inserts? No problem! Plus you can grow your product range and order volumes knowing we can gear up to handle it.
With Asendia’s leading global parcel delivery solution, e-PAQ, you can offer international shoppers affordable, trusted and convenient delivery, encouraging them to hit the buy button. With operations in the UK, Europe, USA, Australasia, and Asia, and delivering to over 220 countries, we are truly international!
Want to sell more products on multiple channels? Asendia can integrate our international fulfilment system with many ecommerce platforms and marketplaces. We have software developers working with popular platforms like Shopify and Magento and connecting to Lazada, TMall, Zilingo, Flipkart, Jabong, Lazada, Zalora, Shopee, Snapdeal, etc.
Having a clear picture of your stock position is critical and our system provides real-time inventory reporting, and an API data return so your website’s inventory is always up to date, even more important if you’re a multichannel seller.
We provide a complimentary dashboard for managing in and out inventory. Plus exporting data from the system helps you make a better decision on your stock purchase and business planning.
Simplify warehouse management through our web-based WMS, regardless of your company size. Our eWMS is integrated with a variety of e-store providers, marketplaces and platforms, managing the fulfilment of your outbound orders simply and easily.
Whether you are a leading brand or young eCommerce business, our warehousing and fulfilment solutions are designed to offer your company optimum flexibility, efficiency and cost-effectiveness.
Who chooses Asendia?Our customers are typically experiencing growth and international success and need a specialist partner to support this. This includes high-volume sellers and small businesses marketing all manner of products:
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Returns can be the surprise drain on resources that many e-commerce businesses simply don’t see coming. According to Invesp, around 30%
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