Returns Insights

21 May, 2020

How to Minimise E-commerce Returns – 5 Key Questions

What is the true rate of online returns around the world?  It’s impossible to say, with one source claiming it can be up to 40%, while 

26 October, 2018

Essential processes to put in place to reduce e-commerce returns

Returns can be the surprise drain on resources that many e-commerce businesses simply don’t see coming. According to Invesp, around 30% 

24 October, 2018

How Poor Returns Policy Affects Your Bottom Line

For any E-commerce business, the idea that someone might want to return your goods is probably the last thing you want to think about.…

6 April, 2017

Five facts to help hit delivery deadlines and avoid returns

Timely delivery is crucial. Being able to track an order’s progress and electronic notification of delivery is equally important.…