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Returns Insights

21 May, 2020

How to Minimise E-commerce Returns – 5 Key Questions

What is the true rate of online returns around the world?  It’s impossible to say, with one source claiming it can be up to 40%, while another study 

26 October, 2018

Essential processes to put in place to reduce e-commerce returns

Returns can be the surprise drain on resources that many e-commerce businesses simply don’t see coming. According to Invesp, around 30% of all…

24 October, 2018

How Poor Returns Policy Affects Your Bottom Line

For any E-commerce business, the idea that someone might want to return your goods is probably the last thing you want to think about. However,…

6 April, 2017

Five facts to help hit delivery deadlines and avoid returns

Timely delivery is crucial. Being able to track an order’s progress and electronic notification of delivery is equally important. Shoppers prefer to…