Should You Offer Free Shipping?
From Apple to DKNY and Adidas to Tiffany & Co., retailers are offering free shipping to entice customers around the world.
The Customer is a well-established, influential company that publishes and mails a subscription-based journal on a monthly basis.
When the Company approached Asendia USA in 2008, they were looking for a complete end-to-end solution, from addressing and poly-bagging their unusually-sized journals, to handling the distribution to subscribers worldwide.
Asendia USA provides this Customer with a cost-effective lettershop solution for mailings to approximately 20,000 subscribers, as well as very competitive priority rates for their international mailings. Asendia USA also handles two of the company’s direct mail campaigns annually. Asendia USA has developed a strong working relationship with this Customer over the past several years and the Customer has expressed that they truly appreciate the level of professionalism and care they have been receiving.
Asendia continues to do an outstanding job by shipping our issues to our subscribers in a timely manner. Their response is always immediate and we rely on their shipping expertise all the time. They are very helpful and go out of their way to complete last minute requests and changes. We thank you, and appreciate all you do.