B2C e-commerce turnover is forecast to reach $45 billion in 2019.
‘Flexible delivery options are a growing demand among international consumers and Australian consumers are no exception. There should be a particular focus on same- and next-day deliveries and hassle-free returns.’
Dene Green, Managing Director, Asendia Oceania
The Australia E-commerce Report delves into the details of the B2C e-commerce market in Australia, including connectivity, digital readiness, and device usage. The report also includes expert interviews with leaders from SAP and Asendia.
Infrastructure & Logistics
Australia is doing well in all e-commerce indices. It ranks quite highly in the Logistical Performance Index and the Ease of Doing Business Index. Its highest position across all tables is second, which is in the E-Government Development Index. Additionally, Internet Inclusivity is a strong point for Australia.
Australia is improving in the internet penetration of the general population. However, the GDP is decreasing very slightly.
Last year, Tasmania had the highest online shopping growth by region, followed by Victoria and Queensland. China, USA, and UK are the most popular international e-shopping destinations while Woolworths, Coles, and Apple are the most popular shopping sites. Most e-shoppers prefer online shopping mid-evening, and online payment methods are highly popular.
If you want to learn more about leading marketplaces in other segments, download the Australia E-commerce Report. You’ll find additional information on market penetration and a general overview of the Australia market.